Easypaisa, Pakistan’s top, and largest non-branch banking service hosted its mobile app in its Islamabad office for an ‘experience’ session. The event was attended and answered by renowned journalists from prominent print and digital magazines.
Moeen reported that the number of Easypaisa agents in Pakistan rise to 170.000, while Easypaisesa registered cargo wallets rose above the 25 million marks, providing journalists with an instant snapshot of Easypaisesa’s work in the year 2020.
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The audience passed Easypaisa’s journey and its rise to the completeness of the digital payment solution which was included into today by Omar Moeen Malik Business Head, Easypaisa, Telenor Microfinance Bank Limited, a decade ago.
Easypaisa, MOEEN informed us, offers all and many more services from utility payments to taxes, money transfers to other wallets, banks and school fees, and government payments to credit cards and challan payments.
In addition, he disclosed that alone in 2020 there were over 800 million transactions, equivalent to an astonishing 1.5 trillion PKR. It was also disclosed to participants that Easypaisa has now embarked on more than 250 billers to help its subscribers.
It was also stressed at the occasion that cash transactions still dominated payments in Pakistan that were not a good sign that Pakistan was aiming at reducing digitization’s financial inclusion gaps. “There is Afghanistan as the only country in Asia which utilizes more cash in everyday transactions than Pakistan; all other countries move rapidly to digital payment,” Moeen noted.
As we learned, Easypaisa’s mission remains highly focused on financial inclusion, the democratization of dependable financial services, and discouragement and minimization of financial fraud and unlawful actions.
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He also stressed that aid for digitalization of payments from various government departments was not ideal and might be improved, in particular in the context of very high national digitalization targets. Some public sector departments had rejected Easypaisa’s onboarding application, which could have helped millions of Pakistanis otherwise, he reported.
“We are proud to be Pakistan’s largest mobile app for all categories. And in Pakistan, we are the only app of its kind that can deliver seamless payments, while being tele-agnostic, to almost all public utilities, banks, wallets, traders, and more to provide customers with convenience,” said Moeen.
There has also been a detailed discussion on the question of user privacy and the continuous attention of Easypaisa on this issue. Participants were also informed that Easypaisa regularly offers numerous discounts, cashback, rewards, and trade agreements for users.
Participants were also able to handle onsite queries for Easypaisa, open new wallets for Easypaisa, and biometrically authenticate their current accounts in a dedicated kiosk located in the event center.